Doctor Communication: Practical Tips to Get Better Care

Talking with your doctor shouldn’t be confusing or rushed. Clear communication helps you get the right diagnosis, safer prescriptions, and fewer surprises from side effects. Below are simple, practical steps you can use before, during, and after appointments—whether in-person or by telehealth.

Before the visit

Make a short list of what matters most: top symptoms, medicines you take, and one or two goals for the visit. Bring a current medicine list with doses, including vitamins and supplements. If you’re seeing a specialist about a specific drug—say for pain, mood, or infection—note when you started it and any problems you’ve had. Save screenshots or printouts of recent lab results or messages from other clinics so the doctor can see the timeline fast.

Write three clear questions you want answered. Examples: “What is the most likely cause of my pain?”, “What side effects should I watch for?”, or “Is there a cheaper or safer alternative?” Prioritize these questions and ask them first if time runs short.

During and after the visit

Start by stating your main concern in one sentence. If the doctor uses jargon, ask them to explain in plain words: “Can you say that again in simple terms?” Use the teach-back trick—repeat the plan back in your own words to confirm you understood. Ask for written instructions or a short follow-up message that lists the key steps: dose, duration, and warning signs.

If you get a new prescription, ask how it interacts with your current drugs or supplements. Mention allergies and past reactions. If you prefer a mail-order supplier or need help finding a legit online pharmacy, ask for recommended vendors and how to verify them. Don’t accept vague reassurance—ask for specifics: how long until it works, common side effects, and what to do if they happen.

Use technology wisely. For telehealth, check your connection, turn on video if possible, and have your medication list and questions visible. Record short visits if allowed in your area, or take quick notes. Schedule a follow-up or ask when you should come back if symptoms don’t improve.

If you disagree with the plan, speak up. Ask the doctor to explain the risks and benefits and what happens if you wait. Bringing a family member or friend can help remember details. Use your patient portal to review notes and send follow-up questions—it creates a written record. Track any side effects in a simple daily log: date, symptom, severity 1-10, and any triggers. That record helps your next visit and makes it easier to adjust treatment. Don’t forget to ask about monitoring and lab checks and timelines.

When you leave, make one clear next step for yourself: pick up the prescription, book a test, or start logging symptoms. If anything seems off—new severe symptoms or confusing advice—call back or get a second opinion. Good communication is a two-way street: prepare, ask direct questions, and confirm the plan. That’s how you turn appointments into action and safer care.